The newly released State of the Industry report from Locksmith Ledger shows that commercial door hardware is the largest focus area for security professionals today. According to the survey, 85% of locksmiths work in commercial door hardware installation, upgrades, and repairs—more than any other service. Mechanical door hardware also remains the top product category at 89%, confirming that doors continue to anchor much of the industry’s work.
The industry data aligns with what IML sees in facilities of every size and type. Whether it’s a bank, a hotel, a retail store, a hospital, a school, or an industrial site, doors and hardware remain central to physical security, safety, and code compliance. They also endure the most wear, handling constant traffic, aging components, weather exposure, and everyday use.
When door hardware isn’t functioning properly, the effects extend beyond the opening itself. Access control may not read correctly, automatic operators may not run as intended, and egress hardware can fall out of compliance. These issues introduce operational and liability risks that often surface during inspections or daily activity.
Why door hardware is driving so much industry activity
The data in the Locksmith Ledger 2025 report mirror what IML encounters across sectors. Heavy use, deferred maintenance, evolving code requirements, and mechanical issues that affect electronic access all contribute to steady demand for commercial door hardware. These pressures show up differently across facilities: office buildings may see worn hinges or misaligned strikes, retail and restaurants depend on secure back-of-house openings, healthcare facilities must maintain consistent egress, schools require reliable classroom and corridor hardware, and industrial sites put hardware under significant physical strain. In every case, door reliability influences safety, operations, and compliance.
How proactive door maintenance reduces risk
Proactive maintenance plays an important role in preventing operational and safety issues. Because door hardware represents such a large share of industry service needs, scheduled inspections help identify developing problems before they escalate into urgent repairs or code violations. IML’s technicians often catch early signs of wear that may not be obvious in daily use but can create significant risk if left unaddressed.
What facility leaders can take from the report
The State of the Industry findings highlight how heavily the field relies on door hardware, and facilities face that same need. Well-maintained doors support electronic access systems, reduce liability, and help buildings operate safely and efficiently. Their importance spans every sector. If your facility would benefit from a door and hardware assessment, IML can help identify issues early and support ongoing security and compliance needs.